If you have inadvertently subscribed to the same schedule twice or multiple schedules which may contain the same events (e.g Home Games Only and Full Season), there are two ways in which you can solve this issue. For Google and Outlook.com users, the Manage My ECAL portal allows users to manage all calendar subscriptions in […]

For subscribers, No. Adding the events that interest you the most is free!

No. You can’t download an .ics file from ECAL. When you choose one of the Outlook calendar options or Other Calendars, you’ll be given a link to copy and import into your calendar application. Copy the URL, then use your calendar app’s “import or subscribe from URL” option. Additionally, ECAL does not supply PDF or […]

You can unsubscribe directly from your device at any time, or via the Manage My ECAL portal. Manage My ECAL allows users to manage ECAL calendar subscriptions in one place. Available for Google and Outlook.com users, easily remove or add publisher calendars with just a few clicks. Login to Manage My ECAL. Alternatively, you can […]

Event Reminders are set by the publisher (i.e.: the Brand, Organisation, or Team etc.). ​ You may be able to adjust these notifications within the entry itself on some calendar types e.g Google Calendar or you may be able to turn all notifications off, again depending on your chosen calendar application. ​ If subscribed to […]

If you are connected to the ECAL service, you will have reached the ‘Success’ screen on the display, and you may also see a ‘Success’ message in your calendar. If the answer is yes to the above, the events will sync to your calendar. If after a short period, the events are still not in […]

Yes. The platform treats your calendar as a personal, intimate space and has built its architecture around a privacy-first approach. Here is how ECAL ensures compliance and data protection: Global Compliance: In addition to GDPR, ECAL is fully compliant with CCPA and other global privacy laws. Bank-Level Encryption: The service uses high-level encryption to keep […]

When you sync a schedule via ECAL, Google displays a standard “Broad Scope” warning stating that the app can see, edit, or delete your calendars. While this language sounds confronting, it is actually a preset technical “handshake” required by Google for any service that creates and updates a live calendar. Think of it as a […]

Capturing your email address is essential for delivering our sync to calendar service; Email serves as the unique identifier for your ECAL calendar subscription – it’s how we know which events and schedules to sync to your personal calendar and to ensure we provide a smart, dynamic and interactive calendar marketing and communications service. For […]