If you have inadvertently subscribed to the same schedule twice or multiple schedules which may contain the same events (e.g Home Games Only and Full Season), there are two ways in which you can solve...
I want to unsubscribe from the service
You can unsubscribe directly from your device at any time, or via Manage My ECAL. Google and Outlook.com users, please visit Manage My ECAL to easily remove or add publisher calendars. Alternatively...
Event Reminders – can I remove them?
Event Reminders are set by the publisher (i.e.: the Brand, Organisation, or Team etc.). You may be able to adjust these notifications within the entry itself on some calendar types e.g Google Cale...
Events are not showing in my calendar
If you are connected to the ECAL service, you will have reached the ‘Success’ screen on the display, and you may also see a ‘Success’ message in your calendar. If the answer is...
Google is asking for access to my calendar
When you sync a schedule via ECAL, Google displays a standard “Broad Scope” warning stating that the app can see, edit, or delete your calendars. While this language sounds confronting, it...
Calendar connected to Google, but not receiving updates?
Successfully synced and noticed your events are not updating when scheduled dates or times have changed or not receiving new events at all? This error is typically associated with your registered emai...
How to subscribe on Google Calendar
Syncing your favourite schedules, events, and reminders to Google Calendar ensures you never miss a moment. To provide the most reliable and secure experience, ECAL connects to your google calendar vi...
How to remove ECAL access to Google Calendar
If you are at any stage unhappy with the service, you can remove ECAL’s access from your account using the Google MyAccount portal Here’s how: Step 1. Make sure you are logged in to your Goo...