If you have inadvertently subscribed to the same schedule twice or multiple schedules which may contain the same events (e.g Home Games Only and Full Season), there are two ways in which you can solve...
Outlook
Can I download an .ICS file?
No. You can’t download an .ics file from ECAL. When you choose one of the Outlook calendar options or Other Calendars, you’ll be given a link to copy and import into your calendar application. Cop...
I want to unsubscribe from the service
You can unsubscribe directly from your device at any time, or via the Manage My ECAL portal. Manage My ECAL allows users to manage ECAL calendar subscriptions in one place. Available for Google and Ou...
Event Reminders – can I remove them?
Event Reminders are set by the publisher (i.e.: the Brand, Organisation, or Team etc.). You may be able to adjust these notifications within the entry itself on some calendar types e.g Google Cale...
Events are not showing in my calendar
If you are connected to the ECAL service, you will have reached the ‘Success’ screen on the display, and you may also see a ‘Success’ message in your calendar. If the answer is...