Not receiving notifications for your events on Apple Calendar?

By default, third party application reminders are switched off when you sync any schedule from a new publisher to your Apple Calendar.  Although Notifications > Event Alerts is selected, a secondary set of reminder rules override ECAL’s calendar notifications.

Here are the steps to turn your reminders on.  If you’re still having trouble, please don’t hesitate to get in-touch with us via our live chat. We’re happy to help.

MOBILE APPLE CALENDAR – New Subscription

When you subscribe to ECAL, you should see a popup that will prompt you to open your Apple Calendar and to Subscribe.

After clicking Subscribe, you are presented with a screen detailing the Calendar you’re subscribing to.  You will see that Event Alerts is turned ON.

  1. Click Subscription Details.
  2. Uncheck Remove Alerts 

 

 

 

 

 

 

 

 

 

 

 

MOBILE APPLE CALENDAR – Existing Subscriptions

To enable notifications for existing calendar subscriptions, open your Apple Calendar

  1. Click Calendars
  2. Click the  icon for the corresponding calendar
  3. Click Subscription Details
  4. Uncheck Remove Alerts 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DESKTOP APPLE CALENDAR – Existing Subscriptions

To enable notifications for existing calendar subscriptions, open your Apple Calendar

  1. Open your Apple Calendar
  2. Right click on the icon for the corresponding calendar, click Get Info
  3. Uncheck Remove: Alerts